Digilearning
FutureEd is a Dhaka-based English language testing and training provider, operating as a trusted delivery partner of British Council, Cambridge, and Pearson, processing 12,000–15,000 IELTS test candidates a year. FutureEd is building Digilearning, a mobile-first online platform bringing IELTS, PTE, and OET mock testing and training into a single product, as part of a broader move from a centre-based model to scalable, AI-driven online delivery.
While the original engagement scope was SEO, an urgent issue took priority: the DigiTest website — which students rely on to sit online mock exams ahead of their official test dates — went down entirely, with exams scheduled imminently. The site needed to be restored and migrated to a stable server fast, working against Bangladesh time zones so students could resume testing by the next morning. Complicating the situation, FutureEd's previous agency had closed down, leaving admin credentials, domain access, and Google Business Profile ownership all needing to be recovered before FutureEd's team could self-manage going forward.
We treated the DigiTest outage as the priority, rebuilding and restoring the site directly from the latest working version rather than waiting on slower data recovery, and migrating it immediately. We backed up all files, databases, and configurations, set up a staging environment, and handled the full server migration and domain transfer coordination. Post-migration, we checked DNS propagation, SSL/TLS certificates, robots.txt, the contact form, homepage functionality, SMTP email delivery, and existing quiz functionality (ProQyz) to confirm the platform was fully operational for students. Alongside the technical recovery, we secured Google Business Profile ownership and site admin access back from the previous agency, giving FutureEd direct control of their digital assets going forward.
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